2007

Library Wide IT Proficiency Preconference

Library-Wide IT Proficiency Preconference Presented by Brenda Chawner and Grace Sines This session was very informative. The preconference covered technology competency frameworks, understanding proficiency issues, discussion on what makes a good IT staff and IT fundamentals. One major point made was that in order to be successful in this process each of need to know our end users needs. Competency Frameworks: The first thing that is needed is a list of competencies. Most of the time you need minimum levels that everyone will need to know and then a second tier or level that is based more on specialist’s or higher level competencies. Some lists are broken down by department or even job type and job level. Most competencies need to be task based so that it is easier to demonstrate and measure. When developing these competencies involve a range of staff so that all aspects are included. Consulting existing…