Author Archive

Reference Interactions in the Digital Age: Revising the RUSA Behavioral Guidelines

June 27th, 2005 by Rick Roche

Joe Janes said that if your reference librarians will not get out from behind the desk to “rove through the reference area offering assistance whenever possible,” as prescribed in Guidelines for Behavioral Performances of Reference and Information Service Providers, telling you that roving is unprofessional, you should fire them. His response to a question [...]

Changing Technology/Changing Services/Changing Design

June 26th, 2005 by Rick Roche

“Second to hospitals, libraries are the most complicated buildings to build,” said Alan Kirk Gray, Head of Technology, Technical Services, and Planning for the Darien Library in Darien, Connecticut. Gray, who was the first speaker at Changing Technology/Changing Services/Changing Design, is currently in charge of planning the construction of a new library building. He [...]

Rick Roche’s “From the Bottom” Technology Trends

June 25th, 2005 by Rick Roche

1. In many smaller public libraries, especially in rural America, the challenge is still to get enough PCs for the public to use and keep them up-to-date. Librarians everywhere should continue to support and applaud efforts by state governments and private foundations, like the Bill and Melinda Gates Foundation, to help these libraries.
I [...]