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You Can Use Contextual Inquiry to Increase User Engagement

Discover how by attending the LITA web course Contextual Inquiry: Using Ethnographic Research to Impact your Library UX

Don’t Delay, Sign up today 

This fall explore new avenues to increase your user engagement with this excellent LITA web course beginning September 19, 2018.

The contextual inquiry research methodology helps to better understand the intents and motivations behind user behavior. The approach involves in-depth, participant-led sessions where users take on the role of educator, teaching the researcher by walking them through tasks in the physical environment in which they typically perform them.

Instructors: Rachel Vacek, Head of Design & Discovery, University of Michigan Library; and Donna Lanclos, Independent Researcher and Consultant
September 19 – October 24, 2018

View details and Register here.

This is a blended format web course

The course will be delivered as 6 separate live webinar lectures, one per week. You do not have to attend the live lectures in order to participate. The webinars will be recorded for later viewing.

Check the LITA Online Learning web page for additional upcoming LITA continuing education offerings.

Questions or Comments?

For all other questions or comments related to the course, contact LITA at (312) 280-4268 or Mark Beatty, mbeatty@ala.org

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