UX? What About EX? Exploring Employee Experience Design for Libraries

Image of library service point

User experience (UX) design has a solid foundation in the consciousness of libraries. At last year’s LITA Forum there were three sessions with “UX” in the title, one for each day of the conference. UX design has made libraries more—to use Aaron Schmidt and Amanda Etche’s phrase—useful, usable, and desirable for users. However, as an […]

Continue reading