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Triaging Technologies

I manage digital services and resources at a small academic library with minimal financial and human resources available. For almost a year, I served as solo librarian for fixing and optimizing the library website, library services platform, electronic resources, workflows, documentation, and other elements of technology management vital to back-end operations and front-end services. Coping with practical limitations and a vast array of responsibilities, I resorted to triage. In triage management, the primary consideration is return on investment (ROI) – how stakeholder benefits measure against time and resources expended to realize those benefits. Condition Black: The technology must be replaced or phased out because it is dysfunctional and impossible to fix. Into this category fell our website, built with the clunky and unusable Microsoft SharePoint; our laptops running Windows XP and too old to upgrade to a more current operating system; and our technology lending service, for which we had no funds to upgrade the dated technologies on offer. Down the…

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Taming the Beast: A Case for Task-Driven Projects

Have you ever been assigned to a project? If so, you know that they can be daunting, sometimes overwhelming creatures that seem challenging to overcome. Where do you begin? What next? Before you know it you’re lost in the jungle with no clear way out. So, how do you tame the beast? How do you get through a project without getting lost along the way? In this post I’ll be making a case for tasks. Paving the way through the jungle Tasks are the real, tangible steps taken to accomplish a goal, in this case, a project. Together, they build the roadmap that helps you get from point A to point Z. So, how do you come up with tasks for a large, sometimes abstract project? First, you need to understand what the end goal is. Second, you need to understand where you are currently at. Then you start plotting…

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Managing Library Projects: General Tips

During my professional career, both before and after becoming a Librarian, I’ve spent a lot of time managing projects, even when that wasn’t necessarily my specific role. I’ve experienced the joys of Project Management in a variety of settings and industries, from tiny software startups to large, established organizations. Along the way, I’ve learned that, while there are general concepts that are useful in any project setting, the specific processes and tools used needed to complete a specific project depend on the nature of the task at hand and the organization’s profile. Here are some general strategies to keep in mind when tackling a complex project: Pay special attention to connection points Unless your project is entirely contained within one department, there will be places in your workflow where interaction between two or more disparate units will take place. Each unit has its own processes and goals, which may or may not…