Library experiences

Strategies for Surviving a Staffing Crisis

Library staff are no strangers to budget and staffing reductions. Most of us have way too much experience doing more with less, covering unfilled positions, and rigging solutions out of the digital equivalent of chewing gum and bailing wire, because we can’t afford to buy all the tools we need. In the last two years, my department at Northern Arizona University’s Cline Library operated with roughly half the usual amount of staff. In this post, I’ll share a few strategies that helped us get through this challenging time. First, a quick introduction. My department, Content, Discovery & Delivery services, includes the digital services unit (formerly library technology services) as well as collection management (including electronic resources management), acquisitions, cataloging, physical processing, interlibrary loan and document delivery, and course reserves. We are a technology-intensive department, both as users and implementers/supporters of technology. Here are some of the strategies we used to…